Kilpatrick IT Solutions
  • Facebook
  • LinkedIn
  • RSS

Blog

How to Build a Strong Customer Service Plan

The new customer service trends are coming in for 2013 already, and we’re not even done with 2012. Small businesses are getting polled, and one victor has started to emerge: personalization. Most ...

Two Customer Service Mistakes You Can’t Afford to Make

Customer service takes the brunt of complaints, pressures, and sacrifice in most businesses. Not only do they have to control costs, they often have to make customers happy, uphold policy, bring customers ...

Finding and Keeping Your Most Valuable Clients

Recently, two well-established and well-known home improvement businesses, Home Depot and Lowe’s, reported an astonishing fact to the media: if they were to provide better customer service, they would see more profit. ...

How to Start Making More Money Today

Are you trying to come up with new ways to generate revenue, but just can’t seem find the right techniques? Don’t worry; that’s normal. Traditionally, business owners cut costs to save money ...

Millions of Sites Offline for Over 24 Hours Due to GoDaddy Hacking

Millions upon millions of websites, as well as all GoDaddy email accounts, were down yesterday due to a sophisticated hacking attempt. The sites went down in the early afternoon and stayed down ...

Aurora’s Attacks on Google Still Occurring

Google and more than thirty other companies were affected by a hacker organization by the name of “Aurora” over three years ago. Since then, the aggressors have only gotten stronger, formed alliances, ...

Facebook Drops to $18 a Share

The world’s most popular social network has taken nothing but beatings since it went public a few months ago. The holiday weekend saw a 5.3% drop in Facebook’s share price, leaving them ...

A Few People You Should Get to Know as a Small Business Owner

Many people have heard the popular phrase, “it’s all in who you know.” This quote refers to the massive number of jobs available through networking as well as the resources available to ...

Windows 7 Leads the Pack as Most Used Desktop OS

Four years after Windows 7 was launched and released to the public, the operating system has finally sustained a lead over Window XP and the Mac OS. This particular version of Windows ...

Two Things to Consider When Bringing on New Clients

Not every client will be a client you want to take on. Some are less than desirable than others, and in some cases, taking them on would be more of a ...

Contact

Kilpatrick IT SolutionsKilpatrick IT Solutions Logo $$$

Social Media

  • Facebook
  • LinkedIn
  • RSS